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STRATEGIC RESOURCE CENTER
The Strategic Resource Center (SRC) is a web-based, dynamic repository of
resources that support all aspects of “planning and performance management” in
health care organizations.
Its four sections are:
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Checklists. Integrating polices and
procedures into daily operations are the best, if not the only, way to leverage
knowledge. It assures consistency, timeliness and accountability and minimizes
knowledge attrition due to employee turnover.
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Strategic Resource Center
Checklists (Partial Listing) |
- Market Intelligence
- Strategic Planning
- Operational Planning and Budgets
- Performance Management
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Templates. Having someone tell you how to do something that
you’ve never done before is useful. If they show you how to do it, it’s even
better. If they provide you a working model (or template) that you can simply
apply or adjust to your own circumstances, they not only educate you but also
jump-start your effort.
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Strategic Resource
Center Templates (Partial Listing) |
- Assessment Survey, Leadership
- Opportunity Development Wrkst.
- Departmental Planning Wrkst.
- Market Segment Competitive Analysis
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- Information Technology Profile
- New Program Justification Wrkst.
- Contract Performance
- Assessment Contract Partnership Opportunity
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Knowledge. Providing a repository for “knowledge” in the form
of definitions, explanations and reference reinforces learning and enhances the
value of both checklists and templates.
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Strategic Resource
Center Knowledge Entries (Partial Listing) |
- Encounter/visit
- Relative Value Unit (RVU)
- Provider productivity
- Breakeven point ($ vs. units)
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- Contribution margin
- Productive vs. Non-productive
- Indirect rate
- Opportunity Capital®
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Benchmarking. Performance measurement/management has value
only in when outcomes are presented in some type of comparison, e.g. over time,
compared to expectations (budget) and compared to industry norms and/or peers.
The first two of thee are routinely handled in PPM performance management
programs and reports. Normative and peer group comparison is available through
SRC Benchmarking.
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Strategic
Resource Center Benchmarking
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Obtaining current, valid and meaningful benchmark data from appropriate peer
groups has always been a challenge for health centers. The reluctance to share
and the lack of comparability in terms of parameters and calculations have made
it all but impossible. Uniform parameter sets/mapping and standard calculations
make it possible for PPM users to generate benchmark reports (drawn from PPM
users’ database), tailored to their demographic environment, on demand.
Features :
- Reports can include any ratio/comparative statistic from the Vital Signs
reporting set.
- Reports can be generated for any time period (for which there
is data)
- Peer group definable by geographic, service and volume demographic
sets.
- Report content and peer group customizable by each user
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Reports can be comparative with variance or trended over time.
- Results can be
presented graphically
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| Vital Signs Statistics |
Your Results |
Average |
% +/- Avg |
Std. Dev. |
Results from
Center XYZZY |
Results from
Center PFFF4T |
Results from
Center PZDFT |
|
Business Days Per Period
|
22
|
22
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-0.3 %
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0.41
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22
|
22
|
22 |
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Medical Visits Per Day
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596.10
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461.23
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-29.2 %
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16.43
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620.18
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413.31
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350.19 |
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Medical RVUs
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22,579
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120,572
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81.3 %
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533.32
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23,889
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29,509
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308,319 |
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RVUs Per Medical Visit
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1.74
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2.33
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25.4 %
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1.23
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1.78
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3.29
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1.92 |
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RVUs per Dental Visit
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3.01
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2.69
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-11.9 %
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1.01
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3.00
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2.02
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3.04 |
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Physician RVUs per Productive Hour
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4.19
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6.57
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36.2 %
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2.44
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4.47
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10.41
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4.84 |
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Dentists Patients per Total Hours
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1.14
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1.58
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27.7 %
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0.97
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1.25
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2.19
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1.31 |
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Mid-Level RVUs per Productive Hour
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2.62
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4.26
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38.5 %
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2.30
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2.34
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7.64
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2.81 |
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Labor Cost per Provider FTE
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$ 6,372
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$ 17,857
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64.3 %
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197.64
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$ 6,274
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$ 4,119
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$ 43,179 |
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Labor Cost per Staff FTE
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$ 2,770
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$ 7,915
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65.0 %
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125.90
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$ 2,599
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$ 2,694
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$ 18,450 |
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Labor Cost per Total FTE
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$ 3,615
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$ 10,496
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65.6 %
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147.68
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$ 3,594
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$ 3,043
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$ 24,853 |
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Primary Revenue - Gross per Visit
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$ 205
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$ 161
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-27.9 %
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4.11
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$ 152
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$ 162
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$ 168 |
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Primary Revenue - Net per Visit
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$ 155
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$ 148
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-4.7 %
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3.24
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$ 152
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$ 141
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$ 150 |
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Primary Revenue - Net %
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-0.2 %
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-0.1 %
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-232.3 % |
0.35
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0.0 %
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-0.1 %
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-0.1 % |
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Primary Revenue Per Day
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$ 117,244
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$ 88,412
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-32.6 %
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229.31
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$ 123,419
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$ 70,836
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$ 70,982 |
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Patient Revenue - Gross per Visit
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$ 181
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$ 157
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-14.9 %
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6.21
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$ 172
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$ 134
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$ 166 |
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Patient Revenue - Net %
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-0.4 %
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-0.1 %
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-269.0 %
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0.42
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0.0 %
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-0.2 %
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-0.2 % |
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Patient Revenue Per Day
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$ 51,149
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$ 5,741
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790.9 %
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100.58
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$0
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$ 10,116
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$ 7,108 |
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Direct Cost per Visit
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$ 122
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$ 115
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-6.6 %
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0.44
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$ 115
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$ 115
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$ 115 |
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Total Cost per Visit
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$ 169
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$ 152
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-11.3 %
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3.90
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$ 157
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$ 142
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$ 157 |
The Strategic Resource Center is an
option for PPM users under their support agreement and available to all others
on a subscription basis.
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